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Ships within 2-3 days- Payments that are received after 5:00 p.m. PST Monday-Friday will be processed the next day then shipped no later than the following 2-3 business days (excludes Weekends & Holidays). Payments received on Weekends and Holidays will be processed on the following business day.
FREE SHIPPING! To 48 States only (excludes Alaska, Hawaii, & APO)
UPS Ground/USPS Priority Mail: Shipment takes 1-5 business days to receive package.
INTERNATIONAL: Shipping charges does not include Taxes / Duties. UPS/USPS may ask to collect Taxes / Duties upon delivery of package. For an estimate of Taxes / Duties fees, please contact your local UPS/USPS office or local government. US Direct Parts will not be responsible for any Taxes / Duties fees.
Q. ARE THESE BRAND NEW?
YES. All of our US Direct Parts items are 100% brand new.
Q. DO YOU NEED ADDITIONAL INFORMATION ABOUT MY VEHICLE?
At checkout, please include the year, make, and model. Also include additional information. Ex: engine size (liters), 2wd, 4wd, 4 cyl or V6, turbo or non-turbo, abs or non-abs, etc.
Q. ARE THERE ANY SPECIAL MODIFICATIONS NECESSARY TO INSTALL THESE ROTORS?
All of our brake rotors are OEM spec. No modification needed.
Q. HOW LONG CAN I EXPECT MY NEW BRAKES TO LAST ME?
All of our brake parts are designed with longevity in mind, but it will depend on many different factors: which type of vehicle you are driving, type of driver you are (aggressive driver, normal driver, etc.), different outputs of your engine, or even your different driving environment. For example, a stop and go driver in traffic will have a shorter rotor life than one that drives mostly on an open highway.
Q. WHAT IS YOUR WARRANTY?
We offer a 1-year warranty on manufacture's defects.
Q. WILL MY ROTORS STAY COMPLETELY BLACK?
When you first receive your order they will be completely black. After initial brake-in procedure, where the pad and the rotor comes into contact, the black will wear off leaving the hub, edge, and inner vanes black.
Q. WHAT IS YOUR RETURN POLICY?
Buyer has 30 days to return when buyer receives the item. We will refund the same method how buyer paid for the item. Items being returned must be in brand new condition as it originally came with the original boxes, hardware, manuals, accessories, etc. to receive a refund. Buyers are responsible for shipping expenses including duty and/or custom fees and a 15% restocking fee will not charge you the 15% stocking fee if we shipped out the wrong item(s).
Q. HOW DO WE REACH YOU IF WE HAVE FURTHER QUESTIONS?
We here at US Direct Parts found that we are currently better able to handle our many customer inquiries by messaging. But we also get customers who prefer to talk to a live professional that can help you get the right part right away. You may call us toll-free at 1-888-801-2790 and one of our professional representatives can assist you with any question or concerns that you may have. Our business hours are from 8:00am to 6:00pm PST (Mon-Fri).