1. Handling Time
- We ship within same business day of receiving payment.
(Weekends Holidays are excluded)
-Please, make sure your address in is matched with your shipping address.
(Resistered in address, Not!! Paypal address)
2. Shipping Time
- Shipping time to Global countries takes about 7 - 25 business days.
3. Delivery service and tracking no
- Chawoorim ships the items using the Korean Postal System in general(Standard Internaional Flat Rate Shipping).
is not a registered delivery service, therefore tracking no won't be provided.
- However, for the large shipment case we use EMS service with buyers'
4. Combined shipping discount policy
If you purchase multiple items, contact us via .
and we'll send you invoice for the best rate (Shipping charges depend on the weight of the order)
5. Long lead time countries
- If you're the buyer from Russia, Latvia, Ukraine, Italy, Canada, Brazil, Germany, France, and Spain, the delivery time may takes up to a month because of the strict customs procedures.
- We strongly suggest using a EMS/Airmail shipping for safe delivery for the shipment to these countries. Buyer may need to pay extra shipping fee in this case.
-Please contact us through link if you have any questions.
- We will reply you within 24 - 48 hours. Please check you spam mail if no response for 48 hours.
-Sorry, We do not ship item and answer your question on holiday & weekend.
- We accept PayPal payments or Visa or Master card (through PayPal only.)
- Bank transfer also accepted. Please contact us for the bank details.
- All payments are due within 7days of purchase.
- We will automatically leave positive responses to buyers who completed the transation and left positive responses to us.
- If you have a problem or question regarding your transaction Please contact us before leaving any type of response.
- We will work with you to resolve any problem and make the transaction as smooth as possible !!
We have a 30days return policy if you are not satisfied.
Please contact us on before you return. We will refund the amount you paid after you have received the product.
Returns must be in their original condition and come with their original package, and the package must be intact and in good condition when the item is returned. Return the items to our return shipping address and include the invoice or a copy of the invoice that came with your order.
Once we have received the return our system will refund your account for the items that were returned less shipping fees and a 15% restocking fee.
We ask that all shipments being return to us have delivery confirmation since we will not be held liable for lost shipments.
CHAWOORIM offer a complete line of soap making supplies including Melt and Pour Glycerin Soap Base, Waxs, Butters, Colors, Silicone Molds, Plastic Molds, Flexible Molds, Mini Deco Molds, Event Molds, Embedding Molds, Natural Herbs Powder, Making Tools, Packaging materials, Fragrance and Aromatherapy Essential Oils.
Come to CHAWOORIM Store
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