Cross Classic Century Ballpoint Pen - Cro4502
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Cross Classic Century Ballpoint Pen - Cro4502:
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Country of Origin:CN
Product Family:Classic Century
Product Type:Ballpoint Pen
About Us OUR HISTORY
DiscountOfficeItems was founded in 2003 with the goal of offering our customers a large selection, low prices, and top notch customer service. We strive everyday to make sure we consistently hit these goals for you our customers. Office Supplies is all we do at DiscountOfficeItems. We focus on office supplies so our staff can be highly trained and ready to answer your questions. We are ready to take your call at 866-302-5397 from 8 am to 6 pm CST Monday through Thursday and 8 am to 5 pm CST on Friday. LOW PRICES
The "Big Box" retailers would like you to believe they have the low prices on their entire selection. We encourage you to compare our every day prices to their prices. If you have a contract with another company for your office supplies, you may find they give you a low price on some of the items you need but will overcharge you for the others. We have developed technology that allows us to shop the competition for you. Not only do we shop the "Big Box" stores, we also shop our independent competition on the web. HAPPINESS GUARANTEE
We want you to be happy with the products you choose. We spend a lot of time on website development so you can make sure what you are ordering is what you expected when you receive it. We also know that sometimes you will have a need to send a product back. When that happens we will do our best to make it simple for you. We have a 30 day Happiness Guarantee on most items. Please see our Return Policy for full details. We appreciate your business and thank you for shopping with us. DiscountOfficeItems
302 Industrial Drive
Columbus, WI 53925
866-302-5397. Shipping Processing Time
We ship most orders within one business day if they are paid before 2:00 P.M. local time. We will send you a tracking number via email so you may track it at UPS.com. Please note transit times do not include weekends and deliveries only occur on business days. We have some of the fastest shipping on the net. We have eighty distribution centers located throughout the country. In many cases you will receive your order within one to two business days based on product availability at the nearest distribution centers. Large orders, special clearance items or products with limited quantities may take up to ten business days to receive your order. Returns RETURNS INFORMATION
DiscountOfficeItems is committed to customer satisfaction. If your items are damaged, defective or incomplete, request for a return or refund must be made within 14 days of the original date of receipt. In the event of a mistake, we will do our best to ensure returns are handled quickly and fairly. Most items are returnable (see return restrictions and reasons below) for any reason. Our Returns Department must be notified of all returns. Items must be returned with 30 days of original date of receipt. No returns will be accepted without notification (Return without prior authorization below). You may notify the returns department by clicking here or calling 866-302-5397 and selecting option #5. Requesting a Return Authorization Number
To return an item, please click here to obtain a Return Authorization Number. Please provide the following information in your e-mail:
- Item number
- Item(s) and quantity you wish to return.
- Reason for the return.
Toll Free: 1-866-302-5397
To speak to a customer service representative you may contact us toll free at 1-866-302-5397 or locally at 920-623-9528. We are open from 8 am to 6 pm CST Monday through Thursday and 8 am to 5 pm CST on Friday excluding major holidays. Fax Us
Fax our Customer Service at 920-623-9169 Mail
302 Industrial Dr.
Columbus, WI 53925 Email Us
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