The China PostAir mail is the default shipment way for this item, if you need any other ship ways, please contact us.
All the kits are insured.
We provide the tracking number for each shipment. And the buyer can track the kit on website.
tracking number will been send by two ways.
you can get it on your wining list
you also can get a email for how to using the tracking number, if you didn't get the mail, maybe your mail box block it, you can
contact us for get it.
Usually, you will get the kit in 2-5 weeks after you finished the payment. exactly time depend on Post system and season, Christmas, New year, holiday, or incident maybe caused delay. most of time , you will get the kit in schedule. South of America,
Africa's shipping time maybe longer than it.
we accept PAYPAL payment.
The trade is under the protection of “PayPal buyer protection”.
we accepted return, buyer must sending out the return item in 14 days , and buyer pay the return shipping cost.
Defective goods or missing parts must be inform us within 14 days, we will continue to follow up the case, Replacement OR Refund can be choice.
Buyers are responsible for paying all import duty, tax, and fees which may be collected by your country when the parcel arrives, some country need pay tax, some country will not. if you need any customize invoice, please contact us.
Positive response will be give out after received your package.
Any reason you are not satisfied with the service or product, please contact us, we will do our best for solve it.
Before leave us an negative response, please contact us,we will work with you to resolve any problem.
if you have any problem, you can contact us by message or Email,all the message will been answer in 1 business day, sometimes, my mail box will lost the mail, so, if you didn't get the answer in 1 business day, just send us a message, you will get an satisfy answer.