House Of Troy T30-31 Classic Traditional Picture Light Pewter
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House Of Troy T30-31 Classic Traditional Picture Light Pewter:
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- Brand: House of Troy
- Collection: Classic Traditional
- SKU: T30-31
- UPC: 753174044041
- Category: Picture Lights
- Finish: Pewter
- Shade: 30
- Width:30.00 in.
- Height:2.25 in.
- Extension/Depth:5.00 in.
- Weight:5.00 lb.
- Bulbs Included:No
- Bulb Category: Incandescent
- Primary Bulb(s): 4 x 40 watts T10
- Voltage: 120V
- Safety Rating: ETL
- Title 20 Approved
- Ships Via: Ground
- Switch: In-line hi-lo
- Extends to 7 Inches
- Title 20 Compliant with CFL Bulb
Established in 1992 as two showroom locations in The Lighting District of New York, Lighting New York (LNY) has since evolved into a leading retailer in the eCommerce realm of the lighting industry.
At LNY, we offer architectural and portable lighting for any atmosphere and application, including wall and ceiling fixtures, fans, and lamps. In addition to light fixtures and lighting accessories, decor and furniture are also gaining momentum with the company and have contributed to LNY becoming a one-stop destination for all of your residential and commercial design needs.
Whether your style is traditional or contemporary, rustic or vintage chic, LNY has fixtures available in a variety of finishes, materials, and textures to complement any design aesthetic. Layer your lighting to illuminate and highlight all the right spaces, or indulge in a glamorous statement piece. Either way, LNY's vast product offerings from over 130 brands delivers limitless opportunities in finding the perfect light fixture(s) or decor to create the space you've always wanted.
As lighting experts in both residential and commercial settings, as well as indoor and outdoor Environments, LNY provides outstanding customer care and over 100 years of combined Lighting Expert experience, ensuring that all of your needs will be met, concerns will be alleviated, and your home will be perfectly decorated and illuminated for years to come!
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Cancellation requests must be made via Messages. If an order has shipped, we cannot guarantee it can be canceled. If an order has shipped and is en route, it then becomes a return and must follow our Return Policy.
GENERAL SHIPPING POLICY
LNY offers Free Standard Ground Shipping on all purchases. Items are shipped via FedEx / UPS in the 48 Contiguous United States (excluding Alaska, Hawaii, Puerto Rico, and APO/FPO addresses).
If you ordered two or more items, you may receive them in multiple boxes on different days because of varying item availability and shipping locations.
Shipment times are estimated by the carrier and shipments during the winter holiday season, and cases of extreme weather, may exceed the mentioned shipment times. Shipment time is the expected time frame from when a package leaves the warehouse and enters the carrier's service, to when it arrives at the customer's shipping address.
Expected Lead Time (the time from when an order is placed to when an item is given to the shipment carrier) varies by product. Please read the Product's Details for further information.
CHANGE OF ADDRESS
Once an order has been placed, we are unable to change the delivery address. Please ensure you provide the best possible delivery address at the time of purchase, keeping delivery time frames in mind. If an order has shipped and is en route, it then becomes a return and must follow our Return Policy.
At this time, we do not offer expedited shipping as an option at checkout.
DELAYED DELIVERY/HOLDING ORDERS
Since all items ship directly from the Manufacturer, we cannot hold orders until a later date for delivery.
In the event no one is home to receive your order, we recommend you send your package to a business address to ensure delivery, or delay placing the order until you will be available to receive your package. Orders will be subject to cancellation.
Shortly after placing your order, you will receive an email from confirming that we've received your order. You'll receive a second email once your order has shipped. (You'll receive more than one shipment confirmation email if your order is fulfilled in multiple shipments).
Do not refuse delivery for products that are not damaged. If at the time of delivery the product itself appears to be significantly damaged, then the order may be refused.
Refusal of a product is not considered a return and customers are responsible for all costs of a refused delivery for an undamaged product. Credit is not guaranteed.
At LNY, we offer Free Returns on all New Items.* If you are unhappy with your purchase, please start a return from your account. Returns must be requested within 30 days of delivery.
General and defective returns are accepted for items fulfilled by LNY.* Clearance/Closeout and Open Box items may only be returned if found to be defective or damaged upon delivery.
Returns must be pre-authorized. Please check your messages for your Pre-Paid Return Label with your RGA number.
*Excludes Clearance/Closeout and Open Box items.
QUALIFICATIONS FOR RETURN
- Must be uninstalled
- No cut, clipped or stripped wires.
- In new condition.
- In original manufacturer's packaging.
- No writing on original packaging.
- Must include all papers, parts, and associated pieces.
- Must not be a Clearance/Closeout or Open Box item.
If an item is received not in new condition, the buyer will be subject to a Partial Refund (see Returns). Items must not be modified, installed or used in any way.
HOW TO SET UP A RETURN
Setting up a return request online is quick and easy.
- Login to your Account and access your orders. Select "Return This Item" to start the return process.
- You'll receive an email with an approved RGA number and prepaid return shipping label, or denial, within 24 business hours. Reasons or additional instructions will be provided with any denials.
- All items must be returned with the return label provided.
Once a package is returned, please allow two business days for processing.
In the event an item is damaged in transit, we will do everything we can to resolve the problem immediately. When items are shipped by FedEx or UPS, we must file a claim within 48 hours of delivery. Lost package or damage claims can take up to five business days for a resolution.
Upon inspection, please notify us via the Messages noting what was damaged and providing photos, so that we can assist you immediately and expedite a new item.
Please Note: Photos are required to process damage claims and we may be unable to process your request without photos.
In the event of a Manufacturer Defect, please notify us via Messages with a detailed explanation of the problem or issue. One of our Customer Care Advocates will instruct you on how to get your item replaced or get the correct parts.
- Refunds will be issued upon inspection of the returned item within two business days of delivery (when tracking shows delivered).
- All returns must be in New Condition (see Returns) or will be subject to 's Partial Refund Policy.
- Refunds will be credited to the original purchasing PayPal account.
Lighting New York does not sell or lend customer information to third parties.
Lighting New York guarantees all products against all defects for 30 days. If you receive a defective item, we will pay all return shipping on the item and ship you a replacement part(s), or an identical replacement, at no extra charge.
If you would like to contact us for any reason, please use the Buyer/Seller Message System or send us a message.
Customer Care Hours: Monday - Friday 8am to 4:30pm EST
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