Kohler K-t461-4v-cp Memoirs Rite-temp Pressure Balanced Valve Trim With Shower H For SaleAbout Us| Shipping| Returns| Contact Us| FAQ| Collections| Special Offers! Kohler K-T461-4V-CP Memoirs Rite-Temp Pressure Balanced Valve Trim with Shower H
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- Faucet Type: Tub and Shower
- Faucet Finish: Polished Chrome
- Manufactured by Kohler, Includes Full Warranty
- Shower Head Type: Single Function
- Shower Arm Reach: 7.56"
- Number of Handles: 1
- Handle Style: Lever
- Back Plate Width: 6"
- ADA Compliant: Yes
- Diverter Included: Yes
- Valve Included: No
- Pressure Balanced Valve maintains a constant temperature, despite fluctuations in hot or cold water supply lines
Build is the second-largest and fastest-growing online home improvement retailer. At Build, our goal is to provide the best selection, pricing, and unmatched customer service. Our store has quality home improvement products from trusted manufacturers like Kohler, Moen, American Standard, Delta, Kraus, Kichler, Progress Lighting, Schlage, Kwikset, Baldwin, Broan, NuTone, Air King, and Rev-A-Shelf.
Shop with confidence
We pride ourselves on our customer service, so if you find any problems with your order please contact us and we would be glad to help. We offer returns and exchanges for items that were purchased incorrectly whether it didn't work for your project or if it wasn't what you wanted. If in the rare case a product comes damaged in anyway please contact us asap and we will make sure to replace or refund you for the purchase. For full details on returns or exchanges please visit our FAQ contact us by Clicking Here or (800) 375-5107.Build on Social Media
Build is excited to participate on numerous social networks, allowing us to communicate better with our customers. We are on sites such as Facebook, Twitter, YouTube, LinkedIn, Google+, and Pinterest. Be sure to check our profile pages regularly for discounts, handy home improvement tips, and cool design ideas.Shipping
General Shipping Policy
Build has tried to make its shipping and handling prices and policies as fair as possible, so you benefit from our competitive pricing, plus the convenience of delivery to your door.
From the big to the small, we ship it all (mostly). Every shipment method we use is trackable and insured. We CANNOT change the shipping address once the order has been placed, please ensure your shipping address is correct. Below is a list of our shipment methods and their shipping times. All shipment times are shown in business days, which is Monday through Friday (no weekends), excluding holidays.*
Shipment times are average and remote locations, shipments during the winter holiday season, and cases of extreme weather may exceed the mentioned shipment times.1
- Standard shipping—This means UPS, FedEx, DHL, USPS, or another common carrier that provides insurance and tracking. Shipments often need to be signed for, but shipments can also be left at the driver’s discretion. Items shipped by this method have several “speeds”:
- Standard Ground Shipping: 5-7 business days. This is our usual “Free Shipping” method. Shipments that are eligible for Free Shipping will have this option available. Shipment times are 5-7 business days.
- "Curb Side Delivery" - AKA Freight or “LTL” Shipping—This is reserved for large, heavy, or oversized items such as large sinks, bathtubs, shower doors, etc. Items are palletized and loaded onto a large truck for shipment. Items are delivered by scheduled appointment by lift-gate for to-the-curb service. Be sure that all items are inspected for freight damage - by you - prior to the driver leaving. Any concealed damage must be reported within 7 business days. Any concealed damage reported to us after 7 days may no longer be eligible for a refund of any shipping costs paid, due to our inability to file a freight claim with the original carrier; Most carriers only accept claims for 7 days following delivery. Typical shipment time for freight deliveries is 7-10 business days.
1 Shipment time is the expected time from when a package leaves the warehouse, enters the carrier’s service to when it arrives at the customer’s shipment address. Expected Time to Ship (the time from when an order is placed to when an item is given to the shipment carrier) varies by product. Please read your product’s details for further information.
We do our best to ensure that shipping is correctly calculated before you purchase; however, at times it may not be possible to do so accurately.Estimated Shipment Times If your order is received before 11 A.M. Pacific Time, you can expect it to ship as follows:
- Plumbing (faucets, bathtubs, toilets, sinks, etc.): usually ships within 2 business days.
- Lighting Fixtures: usually ship within 3 business days.
- Hardware (door knobs, door levers, hinges, cabinet pulls, etc.): usually ships within 3 business days.
- Ventilation (bath fans, range hoods, air purifiers): usually ships within 2 business days.
- Tools (power tools, air tools, generators, etc.): usually ship within 3 business days.
- During holidays, any orders received will not be processed until the next business day.
We can ship anywhere within the continental United States If you live outside of the United States we use s Global Shipping Program to fulfill orders and more information can be found on our FAQ.Shipping & Order Confirmations
Shortly after placing your order, you'll receive an email confirming that we've received your order. You'll receive a second email when your order has shipped. (You'll receive more than one shipment confirmation email if your order is fulfilled in multiple shipments). Please save these email invoices for your records.Returns
Build is the best place to buy products online. We stand behind our products and guarantee your satisfaction with every order.
Build promises to deliver high-quality products, in excellent condition, to your door. If, for any reason, your shipment is not satisfactory, we will gladly accept a return of the merchandise. Please note, if you are an international buyer there are no returns or exchanges for any reason.
The following items may be returned for a refund:
- Merchandise that has not been removed from its original packing
- Defective merchandise
- Merchandise that was mispacked or was not shipped correctly
- Merchandise that has not been installed
Build will accept returns within 30 days of when you place your order. There is no minimum value on returns and no restocking fees.
Build is not responsible for any labor costs incurred as the result of the installation of wrong or defective parts. Finally, merchandise must have not been damaged in freight transit.
If the item is defective or damaged, we will issue credit in full OR send you a replacement product if it's still available for purchase.General Returns*
We can process general returns and refunds only for items purchased from the Build store. To set up a general return you can contact us by Clicking Here or (800) 375-5107. All general returns must be set up within 30 days from the day you receive your product. To receive a refund, please make sure of the following:
- All returned merchandise must be in resalable condition
- The product must be free from scratches and/or defects
- All merchandise cannot have been installed
- You must have the original packaging for the item
- There cannot be any writing or labels on the packaging for the item
- All items must be returned with their assigned return authorization (RGA) number. Items returned without an RGA number may delay credit
- PLEASE NOTE: Items marked as Clearance are not eligible for return unless defective. Please be aware that due to the nature of clearance sales we may not be able to offer a replacement on a defective clearance item.
Gas powered items that have had gasoline put in them are not returnable due to shipping restrictions on hazardous materials. Once gasoline has been put in the tank the item immediately falls under manufacturer warranty. You may contact us or the manufacturer in order to locate a service center near you.
You can also cancel items that have not been shipped yet. To cancel an order that has not yet shipped, please call our customer service department immediately. Once an item or an order has been shipped it cannot be canceled, and you will have to process a general return.General Returns for LTL/Freight Shipments*
- General returns on LTL shipments (Light Truck Load), will be subject to a restocking fee, ranging from $125-$250+, based on the weight of the product. General return shipments can also be shipped back via a customer‘s choice of service in which the customer will work out all logistical aspects of returning the freight to the provided return warehouse address. This return must also be processed within 30 days of receiving the item. Please allow an extra 7 days on top of normal return procedures for a credit on the original purchasing card.
We can process defective returns and refunds only for items purchased from Build or one of its affiliates. To set up a defective return you can contact us by Clicking Here or (800) 375-5107. All defective returns must be set up within 30 days from the day you receive your product. There are no restocking fees on defective returns.Returns via mail Follow the simple directions below to make your return by mail:
Contact our returns department by telephone or email to process your return and receive a return goods authorization (RGA) number. Once you've set up your return, you'll receive an email with an RGA number within 2 business days. Along with this return number you'll receive a ship-to address where you must send your merchandise. Be sure to include your RGA number with your merchandise. This number will be used to guarantee you receive your credit. Note: If you return a product to us without an RGA number, your return may be subject to additional fees.
- Include all original packing materials, manuals, and accessories with the product to avoid any additional fees.
- We recommend items be returned via UPS or insured parcel post for proof of delivery. Please be certain that items are secure in their packaging so damage does not occur while they are in transit back to our warehouse.
- You are responsible for all freight charges. However, you'll be credited all reasonable and customary freight charges relevant to that item if product is defective or the wrong item was shipped.
We will notify you via email of your refund once we've received and processed the returned item. PLEASE NOTE: We will refund shipping costs only if the return is a result of our error.We will do our best to process the return quickly.
Please allow 14-21 days for processing. Refunds will be credited to the original purchasing PayPal account. To begin processing a return, please contact us by Clicking Here or (800) 375-5107.Contact Us
Phone - Customer Service / Sales
We can be reached at (800) 375-5107 or by Clicking Here.
Our call center hours are:
Monday through Friday: 5:00 am to 6:00 pm PST
Saturday: 9:00 am to 2:00 pm PST
Sunday: 9:00 am to 2:00 pm PST
Build observes the following holidays, and will be closed:
- New Year's Day, January 1
- Easter Sunday
- Independence Day, July 4th
- Thanksgiving Day, 4th Thursday in November
- Day After Thanksgiving
- Christmas Eve Day, December 24
- Christmas Day, December 25
Returns / Order Cancellations For more information on the returns process please review our returns policy.
If you have a cancellation request, we highly recommend contacting our call center staff at (800) 375-5107 as this allows us to process your cancellation request as quickly as possible. If you would like to view more information on the cancellation process and what it entails please see our cancellation policy on the returns page.Physical / Postal Address Need to write us by mail? Please use the following address:
402 Otterson Dr, Ste 100
Chico, CA 95973
** Returns must be pre-authorized and are returned to their original shipping center. Please check your Return Goods Authorization email for the proper return address. FAQ
Do you offer combined shipping?
Yes. The best method for getting combined shipping is to use the "Add to Cart" button on the listing, build a single cart of all the items you are wanting to purchase, and then checkout once, this will ensure that if your order qualifies for free shipping you will not be charged for shipping.Where do you ship from for US buyers?
We have distribution centers all over the United States and will ship from the closest one to your location where the product is in stock.Can I get a discount?
We pride ourselves on not only low price, but also great service, but we can occasionally offer discounts on volume purchases. If you want to buy multiple quantities of the same product, multiple different products or found the item cheaper somewhere else please contact us and we will respond within 48 hours if we are able to offer a discount.Do you ship internationally?
Yes, we use 's Global Shipping Program to ship to International buyers. We offers this program on most of our items but not all. You are responsible for knowing the compatibility of products for your country as we will NOT accept returns or exchanges from international buyers.How much is international shipping?
Shipping will be fully calculated at checkout and will include any appropriate duties/taxes for your country. calculates the final shipping since we use 's Global Shipping Program for international buyers. We do not accept returns or exchanges for international shipments so make sure the product will work in your country before purchase.Will I receive a tracking number for international shipments?
Yes, you will receive multiple tracking numbers. One will be from us for the tracking from our distribution center to 's Global Shipping Program distribution center. will then send you tracking number/s from the shipment from their warehouse to you. is responsible for all shipping once the package leaves it's distribution center.What countries do you ship to?
We ship to almost all countries, but not all for all products. We use 's Global Shipping Program for international buyers, so if you are unable to checkout because of where you live we will not be able to ship to you.Do you offer combined shipping on international shipments?
Yes, but you must add all products to the cart before checking out. We use 's Global Shipping Program for international buyers and will calculate your final shipping costs since they are responsible for shipping the product to you. If you do not add all items to the cart you will not get a combined rate.What is the return policy for international buyers?
We do not accept any returns or exchanges for any reason from international buyers. It is your responsibility to know if a product will be compatible for your country. We cannot offer advice if a product will work for your country or application.What if my item arrives damaged, such as broken glass, or incomplete for an international shipment?
If you bought your item through 's GSP and it arrives damaged or incomplete you will have to contact to place your claim. We are not responsible for the shipment once it leaves the US. Some products have a higher chance of damage, such as glass in lighting products, so please take this into account when you make your purchase. We will not replace glass if is arrives damaged.I live outside of the US, will the product work for me?
If you are an international buyer it is your responsibility to know if a product will work for your country and application. We cannot give advice on compatibility since we do not know all the building codes, regulations and standards for all countries. We do not accept returns or exchanges for any reason from international buyers.Where do you ship from for international buyers?
We have distribution centers all over the United States and will ship from the closest one to 's Global Shipping Program distribution center where the product is in stock. Once we ship to 's GSP distribution center, will ship the package to you.About Us| Shipping| Returns| Contact Us| FAQ| Collections| Special Offers! Powered by Frooition Pro Frooition www.frooition.com | design, store design, shop design, template design, listing design This listing is currently undergoing maintenance, we apologise for any inconvenience caused.
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