Lokkii Hwg110816f (black Enamel) 14" Portable Charcoal Barbeque/bbq Grill
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Lokkii Hwg110816f (black Enamel) 14" Portable Charcoal Barbeque/bbq Grill:
Sonic Electronix - New Template Product SKU: 52784 ID: hwg110816f The X-Factor when Shopping Electronics™ Our Store Contact Us About Us Returns Payment Shipping Expert Advice Toll-Free 1-877-289-SONIC Outside the 48 USA: (661) 257-9993 Shop by Category
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- 14" Portable Charcoal Grill
- Porcelain Enamel-coated lid and base
- Adjustable Air Vent for better heat control
- Warming Rack is perfect for hot dogs and buns
- Non-slip Stainless Steel Legs
- Total Cooking Area: 250 Sq inches
- 1-year Manufacturer's Warranty
International customers are responsible for any and all customs, import duties, brokerage fees, and taxes. They are not included in the item price or stated shipping charges.
Additional shipping fees are required for locations including, but not limited to: PO Boxes, APO/FPO locations, Alaska, Hawaii, Puerto Rico, Guam, Canada and other countries outside the USA.Grill Specifications Grill Size Portable Fuel Type Charcoal Natural Gas Convertible No Temperature Gauge No Grilling Surface Height N/A Primary Color Black Secondary Color Black Height N/A Width 14-1/2" Depth N/A Cooking Area Primary Cooking Area 196square inches Secondary Cooking Area N/A Total Cooking Area 196square inches Warming Rack Area N/A Number of Racks 2 Preparing Surfaces N/A Total Preparation Area N/A Warranty Parts Warranty Duration 1 year Labor Warranty Duration 1 year Warranty Provider Manufacturer Policies for US and Canadian Customers
- International Policies
- Return for refund within: 30 days
- Return for replacement within: 30 days
Standard Return Policy Overview
You may return merchandise purchased from Sonic Electronix for a refund or a replacement, provided that the procedures and requirements are followed. All returns require a return merchandise authorization (RMA) number. An RMA number must be issued within 30 calendar days after the date of purchase. An RMA number is valid for 14 calendar days after it is issued.
A processing fee of 10 percent will apply to the value of merchandise returned for a refund. Refunds are applied to the payment method used at the time of purchase 5-10 days after our receipt of the returned merchandise. We will only refund the value of the merchandise returned, not the shipping cost. On items with free shipping returned for a refund, the original shipping cost that we paid the shipping courier will be deducted from your refund.
If you purchased a product that you wish to exchange for an alternate item, you can return the item for a refund and simply place a new order for the item you desire. We do not apply store credit to your new purchase. If we see a new purchase for equal or greater value of your return, we will waive the 10 percent processing fee.
Merchandise that is discovered to be defective upon receipt will be replaced. You may also return defective merchandise for a refund; however, a 10 percent processing fee will apply. The processing fee will only apply if you choose to return the merchandise for a refund. No fee will be assessed if we are permitted to resolve the issue by replacing your defective merchandise.
All packages are inspected for damage prior to leaving our warehouse. If your merchandise is damaged during shipment by the shipping courier, please contact us immediately as we must be informed within 10 calendar days from the date of receipt for all damage/shipping related claims. Damaged merchandise can be replaced with the same model only. You may also return damaged merchandise for a refund; however, a 10 percent processing fee will apply. The processing fee will only apply if you choose to return the merchandise for a refund. No fee will be assessed if we are permitted to resolve the issue by replacing your damaged merchandise.
Return shipping cost (the cost to send merchandise back to our store) is comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.
If an item you received is defective, we will definitely replace the item with a new one; however, we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.
We will send a product replacement for an authorized return following the completion of receiving and inspection at our facility. The replacement will ship within four business days following our receipt of your return (excluding weekends and national holidays). We do not send advance replacements or replacements before we receive and inspect the returned merchandise.
To receive a replacement quicker, you may place a new order for the same item (shipping not included), and we will issue a refund for the full value of the returned product (including shipping), upon completion of our return process.
Please send us a message through or contact us by phone at 1-877-BUY-SONIC (1-877-289-7664, Monday-Friday, 7:00AM-5PM Pacific Time) to receive an RMA number. You will be required to complete our product return form which will also provide helpful instructions for your return.
All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RMA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed.
To locate the nearest shipping outlet, you may contact the following carriers:
- UPS: (800) 742-587 or http://www.ups.com
- FedEx: (800) 463-3339 or http://www.fedex.com
- USPS (Post Office): (800) 275-8777 or http://www.usps.com
Although our return policy is quite flexible on most items, there are some exceptions, as written below:
- Any product not purchased from Sonic Electronix
- Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number
- Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
- Any product from which the UPC code has been removed from its packaging
- Any product that exhibits physical damage or abuse
- Any product for which you have submitted a mail-in rebate
Products that are not eligible for return for any of the above reason(s) will be sent back to you at your cost and expense.return to top of policies Shipping Policies
The default shipping rate and method listed are for residential or commercial destinations within the continental 48 United States (PO Boxes not included).
Additional shipping fees are required for all other locations including, but not limited to:
• PO Boxes, APO/FPO locations, Alaska, Hawaii, Puerto Rico, Guam, Canada and other countries outside the USA.
We will make every attempt to process and ship all items within 2 business days of your cleared payment. Following order processing, please allow proper time for delivery. UPS Ground shipments arrive within 3-7 business days. To provide the most affordable rates, small items shipped via Standard Flat Rate Shipping or USPS First Class Mail ship via a joint effort by DHL and USPS and are delivered within 7-10 days from the date of shipment.
We will update your record with tracking information and send an e-mail confirming shipment. If 3 business days have passed since you sent payment and you do not receive an update through or a tracking number via e-mail, please contact us immediately through or phone at 1-877-289-7664.
International customers are responsible for any and all customs, import duties, brokerage fees, and taxes. They are not included in the item price or stated shipping charges.return to top of policies Payments Accepted PayPal is accepted for all customers. If you need checkout assistance, please contact us during our business hours through or phone (Toll-free in USA: 1-877-289-7664 or Outside the USA 661-257-9993). return to top of policies
You may return merchandise purchased from Sonic Electronix for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed.
All product returns require a return merchandise authorization number (RMA). An RMA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued.
For further details, please see the return policy specified in the item's description policies tab.return to top of policies Product Summary Manufacturer: Lokkii Model number: HWG110816F UPC: 783010118766 Weight: 10.00 lbs Internal SKU: hwg110816f Internal Product ID: 52784 USA shopping help
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Orders paid by Saturday and Sunday will ship Monday.
Orders paid on Monday will ship Monday or Tuesday. Orders ship via UPS Ground within the 48 USA and arrive within 2–7 business days, depending on your distance from California. Shipments to PO Boxes, Alaska, Hawaii, or outside the 48 USA do not have a guaranteed time for arrival as they will ship USPS. On Apr-16-13 at 11:20:08 PDT, seller added the following information: