New American Girl Caroline Abbott 18" Doll & Story Book ~ Award Winner ~ For SalePayment Info Shipping Info Return Policy Contact Us Shop with Confidence - 30 Days Money Back Guarantee! - Easy Return Process! - Telephone & Email Support - Buyer Protection - BBB Accredited - Pleasing People Since 1998
NEW! American Girl Caroline Abbott 18" Doll & Story Book ~ Award Winner ~
Bring Caroline's exciting stories to life! The Caroline doll is 18" tall, with light aquamarine eyes that open and close. She has waist-length, golden-blond hair that can be braided and styled, and she arrives in an empire-waist dress authentic to her era. Caroline is soft and huggable, and she's pose-able for hundreds of playtime moments to come.
Caroline opens up a whole world of imaginative play, and comes with authentic styles from 1812:
- A soft pink empire-waist dress with a woven floral sash and ruffle trim, details common in her era
- Lacy pantalettes and ribbed-knit stockings to keep her proper
- Pink shoes to match
The Caroline doll has a huggable cloth body, and her movable head and limbs are made of smooth vinyl. Her golden-blond hair tumbles in curls, all the way down to her waist! Includes the Meet Caroline paperback book, the first story of this brave, adventurous girl.
- Winner of the 2012 Oppenheim Toy Portfolio Platinum Award
- Winner of a 2012 Mom's Choice Gold Award: Ages 8+
- Fabric care: Hand wash in cold water, line dry
Quality Name Brand Products, Low Price, Professionalism and Outstanding Customer Service & Support
We strive to offer our customers the highest quality name-brand products and at the lowest price. We're an actual business, not someone selling from their home. You can be assured that your purchase is genuine and backed by a legitimate company. In addition, we have a team of specialists who are ready to provide customer support and tech support when you need it. Our goal is not only to sell you quality products at the lowest prices, but also to build a trusting and lasting relationship. Payment Methods Accepted
We prefer PayPal.
Payment Timeline & Unpaid Item Disputes
Payment needs to be received within 24 hours of purchase or the transaction may be cancelled. If your non-payment goes beyond 4 days, our system is set to automatically file unpaid item disputes in order to open channels of communication between us (the seller) and you (the buyer). Please don't be offended, as this is a way to facilitate communication and bring closure to an already unsettled transaction. Please try not to let it get to this point, and keep us informed of any unexpected situations that arise. We will work with you.
Shipping is free within the 48 contiguous United States only. Some restrictions may apply -- see product description or 's "Shipping and Payments" tab for more details. We reserve the right to use the most cost effective shipping method.
Shipping surcharge to Alaska, Hawaii, Puerto Rico and Canada
It costs more to ship to these locations. There is a shipping surcharge for Alaska, Hawaii, Puerto Rico and Canada. Please inquire before offerding.
Canadian Customers - Import Duties, taxes and charges
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to offerding/buying. By offerding and completing your purchase with us, you agree that you understand these terms. Please be advise that Canadian orders take 7-10 Business days for delivery, and may take up to 20 days if items are held at customs or any other circumstances that may arise.
Our Business Hours & Processing Time
Our normal business hours are from Monday through Friday, 9:00am - 5:00pm Pacific Time. We are closed on the weekend, and most major holidays. It takes two business days for us to process an order (prior to shipping it). Orders placed on Friday after our cutoff time will be processed the following Monday. Please plan ahead!!
We do not ship to PO Boxes, APO or FPO addresses
Sorry, we don't ship to PO Boxes, APO or FPO addresses. You must have a business or residential address.
No International Orders except Canada
We do not sell or ship outside of the United States/Canada.
We take great pride in our reputation for quality and value. Your satisfaction is important to us. All of our items come with a 30-day return period starting on the day the item was purchased. If, for any reason, you are not happy with your purchase, please return it to us for a refund. You must email us for an RMA number and return the item(s) at your own cost. Shipping and handling charges are not refundable, nor are they reimbursed. For exchanges: we will replace the defective item(s), provided that they are in stock and you are within the 30-day return period. We will ship replacement items to you at no additional cost. There is a 15% restocking fee if the item is returned to us incomplete. So make sure you account for everything that was shipped to you. All sales are considered final after the 30 day return policy period.
Extended Warranty Available through
Protect your investment! For as little as a few dollars, you can protect your investment for 2 to 3 years with 's warranty service plans. According to , your claims are serviced within 5 days, there are no deductibles, and you're paid the item's full purchase price if it can't be fixed. CLICK HERE for more details and to see if this item qualifies.
All packages are "externally" inspected for damage BEFORE they are shipped from our warehouse. So, they should arrive in the same condition we shipped it. When they deliver your item and you notice any signs of damaged, please contact us IMMEDIATELY. Do NOT sign for it -- refuse delivery. We must be informed of all shipping related claims within 2 business days after the date of receipt. We do not issue refunds for returns of damaged merchandise. A damage claim will be filed on your behalf and we will replace the item immediately, once the claim is approved. An item that was discovered damaged upon receipt will be replaced with the same model only.
Return shipping cost (the cost to send an item back to our store) is like or comparable to your cost of driving to any store in order to return an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost. If an item you received is defective, we will certainly replace the item with a new one, however we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly. Returns for refund are given, less the amount of initial shipping/handling (what it costs for us to initially ship to you).
We're here to help in any way we can. If you have any questions whatsoever, please feel free to contact us. You can email us by using the "Contact Seller" link on . Please understand, we are closed on the weekend and most major holidays. Emails sent at the end of business hours on Friday or during the weekend will be answered when we return to work on Monday. Due to the amount of questions and requests we get, please understand that it may take anywhere from 24 to 48 hours to respond to your questions. We will answer your emails in the order we receive them. For quicker service, you can call us at (213) 749-3019.
Please work with us to resolve any issues.
If you've experienced any problems with your order, please contact us at 213-749-3019. Please allow us the opportunity to correct any mistakes that may have occurred. Negative response should be reserved for unresolved conflicts. We assure you that we will do everything we can to resolve the problem in alignment with our store policies as stated in this listing. With your support and cooperation, we can help build a better shopping community. We look forward to serving you.
Need help? Please call us at (213) 749-3019 during normal
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