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If you are combining multiple items into a single shipment, please on-hold your payment and do not submit your final payment until you are finished offerding. All items that are to be shipped together must be paid for in a single shipment - if you are not sure how much of the total combined amount will be, please send seller a message or request us to send you a combined invoice. We will be happy to send you a combined invoice.
After winning the sale, buyer will receive a notification email, please follow the payment instruction in the email to pay for item.
We will send winning buyer an email notification with a link to pay through Paypal.
You can put your payment on-hold until you are all done shopping, then pay all together at the end to save on postage.
If you have not checkout all your items after 15 days, please contact us to let us know that you are still shopping.
We expect payment within 7 days of winning but have no problem to wait until you complete shopping.
We accept Paypal direct payment and credit card payment via Paypal.
If your paypal payment is in pending or unclear status, we will put the shipping on-hold until the payment clears.
We do accept credit card payment through Paypal.
Your Satisfaction is our ultimate Goal !
Ek-beads is a leading Loose beads jewelry supplier. commitment to excellence in both quality and competitive price, progressive management, dedicated employees and strong presence in global market. We work very hard to offer you the best items at the best prices and we stand behind our products with our commitment to your satisfaction. If you ever have a problem with an item please contact us so that we can correct the issue at for you at the email address listed here。
Your satisfaction is of our highest concern, we have a 14 days return and refund policy.
Please contact us within 14 days of purchase to arrange a refund of any damaged or defective item. (14 days after receiving the item.)
If return is required, please contact us through email before return the item or leave negative response.
All returned item must be returned in their original box, with a copy of the packing slip.
We can arrange to ship replacement item to you.
If you do not want a replacement, we will issue a full refund back to you.
Please note that replacements and refund will not be issued more than 14 days after buyer receives the item.
Please contact us by using 's "Ask seller a question" function
We will do our best to reply your message within 24 hours.