Natural Ocean Jasper 925 Stamped Handmade Pendant Gemstone Jewlery 1.7 7810
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Natural Ocean Jasper 925 Stamped Handmade Pendant Gemstone Jewlery 1.7 7810:
Welcome to Elegant ;Jewelry ;, A trusted store for a wide range of Handmade 925 Sterling Silver Jewelry made with the best Craftsmanship and using a wide range of Natural, Lab-Created and Man-Made Gemstones ..
We always believe in earning Trust of our Buyers other than earning money ..
We have tried our best to answer below all the queries been often asked by our buyers , but still if you do not find an answer below for any of your query you are welcome to contact us at any time and we will be glad to answer and as well as resolve all of your queries ..
Answers to Frequently asked questions :-
Q : What Shipping service do you use and how much time does it take to deliver ?
Ans : For Orders with single item we usually use India Post which delivers to almost every where in the world and would take around 15 to 30 days to deliver depending upon your country and location .
For Combined shipment Orders we usually use UPS ;which delivers faster than India Post and is specialized for United States and delivers within 10 to 15 days ..
For Bulk Orders (approx. 100$ and above ) we use ; ;FEDEX ;services which is a proven name in timely delivery and often delivers within 4 to 7 days ..
Note : As being the buyer, you should be aware of possible: - delays from customs inspection. - import duties and taxes which buyers must pay. - brokerage fees payable at the point of delivery.
Note : We only ship Combined shipments and Bulk orders for Canada , Please do contact us for these orders if you are from Canada
Q : The tracking you have provided does not show up any thing ?
Ans : Usually the tracking updated on starts tracking from the 2nd day of been uploaded on but sometimes due to parcel been stuck up in customs and is been hold for check it may take more than 4 to 5 days to start tracking ..
In case of delay in parcel been tracked would definitely not mean that the parcel is not been shipped , this could be some times due to a technical fault also .
In any of the above cases you require any clarification you can just drop us a message and we will update you will the current position of the parcel .
Q : I have not yet received my Goods ?
Ans : In case you have not yet received your order within the given delivery time frame , we suggest to once track your order on the shipping site with the tracking no provided on and if it says Delivered to your mail box we suggest to once check with your neighbors or reception where usually these parcels are been dropped .
Still dont find them you need not to worry on it , you can just contact us for this issue and we will be doing our best to resolve this .
( We request to first contact us before opening any item not received case on because we are confident that you will not be requiring to do this after you have contacted us , if we will not be able to find your item within 24hrs of your contacting us , we will be refunding your transaction and you can pay us back later once you receive your item .. )
Q : Is the stone Natural or Lab - Created ?
Ans : As we use both variety of Natural and Lab Created stones we very well mention this in our listing description so that our buyers can know what actually they are buying ..
You can find this information under : Main Stone Creation in our listing description ..
Q : The item color in the picture looks different than the original I have received ?
Ans : The original item color would have a little difference than the color been shown in images on the listings , because the pictures are been shot in heavy lights which some times changes the appearance of the stone color .
In case of any thing you are not satisfied with , we request to please contact us before opening any case in / PayPal or posting any Negative response for our store . We assure for resolving any of your query at the earliest possible time ..
We are always committed to provide the best service with the best quality goods ..
Thanking you for your Support and Business ..