All NcSTAR optics are warranted and protected from defects in materials and workmanship for the lifetime of the product. If any NcSTAR product is found to have defects in materials and workmanship, New Century NcSTAR Inc., at our discretion, will repair or replace the product. If the product was purchased within 90 days, a copy of Proof of Purchase is required. If the product was purchased over 90 days, a $10 handling fee must be made payable to NcSTAR. A Return Merchandise Authorization (RMA) must be issued before returning the product.
All orders are processed within 1 to 2 business days after receipt of cleared payment. Orders are not processed for shipment on weekends or holidays.
Most orders ship Free to confirmed addresses going to the 48 contiguous US States.
We are unable to ship to APO/FPO and Military Addresses.
We cannot ship this offer to American Samoa or the Virgin Islands
We do not ship internationally including Canada.
We only ship to the address supplied to us by / PayPal ( No Exceptions )
We will automatically email you with tracking within 24 hours of processing and shipping your order.
We ONLY ship to confirmed addresses (PayPal & Credit Cards). No exceptions to this rule. (More Information)
Due to credit card regulations pertaining to credit card fraud, please be advised that all products will be shipped ONLY to the billing address where you receive your credit card statement. This is for your own protection.
A 8.75% sales tax is applied to all orders shipped to a California address. Sales tax is calculated only on the extended price (unit price x quantity) total, excluding shipping and other charges.
Returns are permitted and must be initiated by the buyer within 30 days of the delivery date.
In order to return an item you must contact us to request a Return Merchandise Authorization Number (RMA).
Click here for full Return/Store Policies.
Please view our Frequently Asked Questions. If you have further questions, please click the ASK A QUESTION link below to send us an email through the massaging system.
Our sale Support Team and Customer Service Team are available
Monday- Friday from 9:00 A.M.-4:00 P.M. PST. We can be reached by phone at 800-683-9850