New Fresh Hero Pen 3106b Nib Point Fountain Pen Cartoon Pens For SaleProduct Description
Brand: Hero / HERO fountain pen
Total Length: 12.0cm
Maximum diameter of approximately:0.9cm
Material: plating strong rebound metal, plastic
Needle cylinder type vacuum ink suction device
Without Gift Box ,new pen not add ink
Paypal and major credit cards are accepted via PayPal’s payment gateway.
You do not need a Paypal account to purchase. Shipping
Expected Delivery Time-Frame
ePacket Delivery From china Airmail
7 to 15 business days
Standard International Airmail
15 to 45 business days
You can track it in here:
- All deliveries are shipped by the bestavailable carrier for the shipping address.
- Please understand that we do not control the postal process. If you think your parcel may be delayed by the postal service, please contact us for assistance.
- Your parcel will be posted between 1-2 business days* upon receipt of payment.
- A business day is considered to be Monday through Friday, excluding Saturdays, Sundays & public holidays.Return policy
· All items carry a14 days money back warranty, any defective item not due to misused will be entitled to 1 to 1 exchange. All sales are final and exchange for same-item only. (subject to stock availability) .
· In the event where stock is unavailable, a 100% refund will be given.· Buyer is responsible for the return shipping costs and insurance FAQ
I have not received my purchase(s). What can I do?
All parcels are posted 1-2 business days upon payment. International Economy Airmail takes on average 15-45 business days to deliver. If your delivery time-frame is still within this duration, we ask for your patience to wait for it a while longer. For other shipping methods (with tracking), please check the status of your delivery using the tracking number in the site url provided to you in our notifications. If you need this information again, please email us for it.
It has been more than a month, and I have still not received my purchase(s). What can I do?
Please check with your local post office in this case to see if they might be holding on to your parcel. We have had several cases in the past where deliveries were held without a notice for collection and many of our buyers managed to successfully retrieve their package after making a trip to the post.
Do I need to pay custom taxes / levies?
Generally, transactions that are under USD20 are not likely to be taxed. While we cannot make any guarantees, we haven't had any cases of buyers needing to pay for levies or taxes in years.
Pay for item
What payment methods can I use?
We prefer Paypal but major credit cards can also be accepted via PayPal’s payment gateway. PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.
What is your return policy?
All sales are final and exchange for same-item only. Defective item not due to misused will be entitled to an 1 to 1 exchange within 14 days of receipt.
Can I make an exchange, or get a different size?
All sales are final and exchange for same-item only.
What is your exchange policy?
Defective item not due to misused will be entitled to an 1 to 1 exchange within 14 days of receipt. Buyer pays for the return shipping costs and insurance. In the event where stock is unavailable, a 100% refund will be given.
Is there a charge for return shipping?
Buyer pays for the return shipping costs and insurance.
Can I cancel or change an order?
We are sorry; orders cannot be cancelled or changed once they've been submitted. Your parcel is posted the next day upon receipt of payment. We rely on a heavily automated process to provide you with the fastest service possible, and once an order begins the fulfilment process we're unable to modify it or cancel it. We apologize for any inconvenience this may cause, and we hope that in the majority of cases.
Do you sell wholesale?
Yes we do. Minimum order quantities for wholesale pricing start as low as 10 pieces (same item or mixed). Please email us for a quotation if you wish to purchase wholesale from us.
The sale lists the size as small, but the photo shows it as a size Large. What size is it?
We use the same photo for identical items in different sizes. The correct size of the item is what is listed in the sale and not what shows in the photo.
How long do I have to pay for my purchase?
We kindly request payments be made within 7 days of the sale ending. If you need more than 7 days to make payment or are waiting for other sales to end, do drop us an email to let us know. Items not paid after 3 days may be re-released for offer for other buyers if we are uninformed of payment delays.
I think you made a mistake on my order. What do I do?
As much as we try to be perfect, mistakes do happen. We appreciate it that you let us know when we make a mistake. We can't fix a problem if we do not know about it and we strive for Happy Customers and 5-Star response! Contact us about the problem as soon as you can so we may help you!
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