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Paymentmust be receive within 7 (seven) days of sale closing. Or Unpaid item will be filed without receiving payment.
All communication is done through MESSAGES ONLY. If you have any questions, Please use the “Contact Seller” or “Ask Seller a Question” link in to e-mail me at any time.We respond within 1-2 business days of your request for information. If you don't get responsewithin 2 business days. please kindly send the message again .We will try our best to give you the best solution by communication.
Shipping and Handling:
Ships from Brooklyn, NY by USPS/UPS , and only ship to CONFIRMED PAYPAL ADDRESS.
Please check your shipping address carefully before checkout, it can't be changed if order completed.
Most order ship out 1-2 business after received clear payments, Notification of shipment with tracking number will be send to buyers.
We offer discounts for combine shipping. Please contact us first if you need combine shipping, and an invoice with discount will be send to you. International buyers , please contact us for shipping rate.
As a buyer, it is your duty to pay the tax/duties when you make an order from abroad. Our price does not include taxes or other hidden charges.
Refunds given only if item D.O.A ( Defective on Arrival ) and cannot be replaced via PAYPAL . If so, Please reported within3 days and return to us within 7 days from the delivery date for exchange or refund.
Buyer should check the package once receiving. If the package damage during the freight, please refuse to sign for the package and it will return to us. Then contact us promptly.
If you need return, please check twice to confirm the item not work and contact us as soon as possible, let us know the detailed problem and send us some pictures for confirmation. Then get a unique address for return.
All NON-seller mistake returns for refund are subject to 15% re-stocking fee and buyer should pay for the return shipping fee. (E.g. you brought wrong model or wrong color...).
ALL items MUST BE returned in original package with all accessories. Please make sure the item have NO man-made sabotage. If you returned in improper condition, pleasenote that the shipping and handling fee will not be refund, all return shipping fee should paid by the buyer unless item DOA.
If you are dissatisfied for any reason, please always let us know first before leave negative/neutral response.
GIVE US AN OPPORTUNITY TO MAKE THINGS RIGHT FOR YOU. We work hard to make sure EVERY CUSTOMER 100% SATISFIED.
If you are satisfied with the product and service you received, please leave us positive response and 5 scores DSR.
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On Aug-30-13 at 06:43:40 PDT, seller added the following information:
Every buyer gets a MyStoreRewards invitation for cash back
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Porcelain Tea Cup Mug W. Strainer Double Yellow Dragon: $9