We do not offer free
shipping. Free shipping is not free. Sellers have to mark their products up to
cover shipping costs. If you expect free shipping, please look for a seller who
offers this. We charge actual shipping cost and a fair price for our product.
We prefer to be open and honest with our customers rather than have hidden
costs. Thank you.
SHIPPING: Buyer pays listed shipping costs. We will combine
shipping charges on multiple items. In the event of combined shipping, please
wait for an invoice. We will combine your purchases and calculate shipping
costs based on total weight. All items will be sent through USPS or UPS and you
will receive an email with your delivery confirmation number through paypal
shipping services. WE SHIP WITHIN 1 BUSINESS DAY OF RECEIPT OF PAYMENT!!
TERMS: Confirmation must be received
within three days and payment within five days of the end of the sale.
response: We appreciate all response and will leave your response
immediately upon receipt of payment. We will not hold it hostage. If you have a
concern, please contact us. Negative response will not resolve a problem and
we would like to resolve all that we can. Please notify
us if you can not give us a 5 star rating. We truly want to try to resolve your
concerns. Thank you.
INTERNATIONAL BUYERS PLEASE NOTE: Import duties, taxes, and charges
are not included in the item price or shipping cost. These charges are the
check with your country’s customs office to determine what these additional
costs will be prior to offerding or buying.
Customs fees are normally
charged by the shipping company or collected when you pick the item up.
These fees are not additional shipping charges.
We won’t under-value
merchandise or mark the item as a gift on customs forms. Doing that is
against U.S. and international laws.
If you chose First Class
International Mail as your shipping option, we will only ship on Tuesdays
and Thursdays as we must make a 40 mile trip to the post office.
RESPONSE TO EMAILS: We try our best to respond to your questions within 2 hours.
However, we are just a husband and wife team, not a corporation. We are raising
3 children and they are our priority. We work from 7:00 to 5:00 Monday
through Saturday. We are not here on Sunday to respond to your questions.