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In our sales, we accept PayPal only. Payments are due within 10 days of the end of sale date. We reserve the right to relist the item ifpaymentis not made with our prior arrangements. If payment is not received, an unpaid item case will be opened.
Shipping and insurance is required.
Please be sure to read the entire description and understand what you are offerding on prior to placing a offer or buy the item available.
on international orders we are not responsible for any duty, tax, or brokerage fees.
Standard Shipping: is via UPS ground. Express Air shipping is available but you will have to contact us before the sale ends to make preparations.
Shipping to HI, AK. & PR is available by air only. Please email for cost.
Shipping To Canada: I CANNOT BE RESPONSIBLE FOR ANY DUTY/TAX/BROKERAGE FEES THAT MAY BE CHARGED! We have no control over them, nor will be able to quote you on what they may be.
Shipping Internationally: Iaccept Paypal for payment on international orders. I do not accept wire transfers. I will ship to any country.Shipping charges cover only the cost of shipping the item and insurance.WE ARE NOT RESPONSIBLE FOR ANY DUTY/TAX/BROKERAGE FEES THAT MAY BE CHARGED! We have no control over them, nor will be able to quote you on what they may be. I ship by UPS Expedited for all international shipments. Email for shipping costs if you live outside the USA. I can mark as a gift upon request at the time of payment. Sorry, we will not lower the value because we must claim full amount for insurance purposes
We do not offer local pick-up.
All packages that are returned to us by UPS as undeliverable are subject to an additional shipping charge to reship the item.
It is the Buyers responsibility to make sure the address they send with their payment is their current and correct address. We are not responsible for packages shipping to the incorrect address. The shipping feature we use automatically pulls the shipping address information into the system, so please double check that all of your information is correct before sending your payment.
Combined Shipping: Ican combine shipping for multiple items on many of our products. Please email to confirm and if any additional cost will be necessary.
Shipping Time: I try and ship all items within 24 -72 hours after payment is received. If you pay on a Friday after 12:00am pacific time then I will ship out the following Monday morning.
Expedited Shipping: shipping is available, but you will have to contact us and make arrangements before the sale ends. Please do not request a tracking number immediately after the payment is made. You will be forwarded a tracking number once the package is picked up by UPS. If the 48 hours has passed and you still haven't received the tracking number, we will then accept requests.
We offer a 15 day money back guarantee on all of our items. We will accept refunds or exchanges within 15 day of the receipt of the item. Item must be in the original box, and in new condition. ITEM CAN NOT BE USED OR PLACED ON A HORSE IN ANY WAY,SHAPE OR FORM! We reserve the right to refuse returns in which the value has been diminished in some way. item must be returned packed in the same condition in which it is received.
For functionality, this item comes with a 15-day warranty from our company. If you encounter a problem, please contact us with a detailed description of the issue so we can assist you. If we are unable to assist you through email, we will issue an RAN (return authorization number) and have you send the item back for a replacement. A note must be include in the box stating the item #, your email address, the full reason for the return and whether you would like an exchange or refund .. If a replacement is needed, we will try our best to get you the same model you won, if that is not possilbe we will try to work with you to find an item exceptable to you. Our warranty expires 15 days from the date of delivery.
Turn around time once the non-working item is received, is usually 3-5 business days, depending on the model. We do require the item to be sent back before a replacement can be sent.
Our warranty does not cover misuse, water damage, or excessive use.
response is very important to us, and the differance between you leaving me a positive or a negative can make or break my account. Mistakes can happen, and if for any reason as all you feel as though you are unable to leave me a positive response I request that you please email me first and give me the chance to make things right.
We want happy customers. We want you to feel like you would want to come back and buy from us again, and would feel comfortable telling your friends and family to buy from us again. So please tell us what we can do to make your experience with us better.