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The first 10 chapters are for two parties who are willing to communicate. The last chapter is for difficult communicators. I definitely learned some skills, I started to think about the advice from this book when I’m talking to people. It is a good book, I’m planning to read it for a couple more times.
Verified purchase: Yes | Condition: Pre-owned
Excellent book. Very helpful content!
Verified purchase: Yes | Condition: New
Great book for reference. I bought because I wanted to be able to refer back to it as time goes on. Practice makes perfect!
Verified purchase: Yes | Condition: Pre-owned
Easy to understand. Salient guidance. Good approaches to potentially gnarly topics, or things easier left unsaid. Inspirational.
Verified purchase: Yes | Condition: Pre-owned
The book has many useful ideas, has helped change my perspective and increased my understanding.
Verified purchase: Yes | Condition: Pre-owned
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