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Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence by Gwen van Servellen (2008, Trade Paperback, Revised edition)

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Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence: Concepts, Practice, and Evidence (Paperback or Softback). Publication Date: 9/23/2008. Publisher: Jones & Bartlett Publishers.

About this product

Product Information

Communication Skills for the Health Care Professional is the first text of its kind to address the connection between communication practices and quality patient care outcomes. It provides future and practicing patient caregivers in all specialties and services with basic communication knowledge and skills and is an invaluable resource for those in administrative functions as well. The Second Edition is a thorough revision that features five all new chapters covering: communicating with patients with low literacy; health communications and quality care; health communications to enhance behavioral change; the internet and communications between patient and provider; altering systems of care and implications for health care communications. Features: Provides a psychosocial and physiologic contextual background for understanding sensual development and verbal and nonverbal expression. Teaches communication skills one at a time allowing for contiguous mastery over a set of therapeutic interventions. Includes an extensive glossary of terms and list of references including websites and resources available to enhance student learning. Is accompanied by online instructor resources including an instructor's manual and PowerPoint lecture slides. New to the Second Edition: - New chapter on Communicating with Patients with Low Literacy - Four new chapters on expectations for health care communications, evidence for quality and behavioral change - All chapters have been revised and updated - Updated resources - New tables - Up-to-date evidence Instructor's Resources - Coming Soon: Instructor's Manual PowerPoint Lecture Slides Click here to access our transition guide--and make changing your course materials from the first edition to the second edition as easy as possible!

Product Identifiers

Publisher
Jones & Bartlett Learning, LLC
ISBN-10
0763755575
ISBN-13
9780763755577
eBay Product ID (ePID)
66052844

Product Key Features

Author
Gwen Van Servellen
Publication Name
Communication Skills for the Health Care Professional: concepts, Practice, and Evidence
Format
Trade Paperback
Language
English
Features
Revised
Publication Year
2008
Type
Textbook
Number of Pages
485 Pages

Dimensions

Item Length
10.1in
Item Height
1in
Item Width
7.1in
Item Weight
17 Oz

Additional Product Features

Lc Classification Number
R727.3.V36 2009
Edition Description
Revised Edition
Edition Number
2
Table of Content
Preface Introduction: Managing Care: Implications for Health Care Communications Part One: Health Care Communications: Foundations for Understanding Communications in Health Care Settings Chapter 1: Health Communications and Quality Care Chapter 2: Principles of Human Communication Chapter 3: The Nature of Therapeutic Communications Chapter 4: Cultural Similarities and Differences and Communication Part Two: Professional Skills in Managing Care: Critical Competencies in Therapeutic Communications Chapter 5: The Pervasive Role of Confirmation and Empathy Chapter 6: Communications That Contribute to Trust and Mistrust of the Providers Chapter 7: The Art and Skillful Use of Questions Chapter 8: Therapeutic Use of Silence and Pauses Chapter 9: The Impact and Limitations of Self-Disclosure Chapter 10: The Proper Placement of Advisement Chapter 11: Reflections and Interpretations Chapter 12: The Judicious Use of Confrontations, Orders, and Commands Part Three: Communications to Assure Comprehensive and Continuous Patient-Centered Care Under Challenging Circumstances Chapter 13: Communicating with Patients with Low Literacy Chapter 14: Communicating with Patients with Chronic and/or Life-Threatening Illness Chapter 15: Communicating with Patients in Crisis Chapter 16: Communicating Effectively with Patients Displaying Significant Negative or Resistive Coping Responses Part Four: Beyond Patient-Provider Encounters: Managing Communications Within And Across Relevant Constituencies Chapter 17: Communications within and across Health Care Provider Groups Chapter 18: Conflict in the Health Care System: Understanding Communications and Resolving Dispute Chapter 19: Family Dynamics and Communications with Patients' Significant Others Part Five: Ethics and Communication in Health Care Chapter 20: The Privileged Nature of Patient and Provider Communications: The Issue of Patients' Rights Chapter 21: The Privileged Nature of Patient and Provider Communications: Issues of Confidentiality, Anonymity, and Privacy Part Six: Transforming the Role of Communications in Health Care Chapter 22: Health Communications to Enhance Behavioral Change Chapter 23: Internet Use and Communications of Patients and Providers Chapter 24: Altering Systems of Care to Enhance Health Appendix A'Glossary Appendix B'References Index
Copyright Date
2009
Topic
Administration, Communication Studies, Physician & Patient, Allied Health Services / General, General
Lccn
2008-015960
Genre
Medical, Language Arts & Disciplines

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item 1 Communication Skills for the Health Care Pr- paperback, Servellen, 9780763755577
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Picture 1 of 1

Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence by Gwen van Servellen (2008, Trade Paperback, Revised edition)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

All listings for this product

item 1 Communication Skills for the Health Care Pr- paperback, Servellen, 9780763755577

item 2 Communication Skills for the Health Care Professional: Concepts,

item 3 Communication Skills for the Health Care Professional: Concepts, Practice, and E

item 4 Communication Skills for the Health Care Professional: Concepts, Practice,...

item 5 COMMUNICATION SKILLS FOR THE HEALTH CARE PROFESSIONAL: By Van Gwen Servellen VG+

item 6 Communication Skills for the Health Care Professional: Concepts, Practice, and

item 7 Communication Skills for the Health Care Professional book

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